Frequently Asked Questions
Is membership open to everyone?
Our membership program is designed for guests who are committed to consistent hair care. We welcome new members as scheduling allows to maintain the quality of our service.
Can I upgrade tiers?
Yes! You can upgrade your membership tier at any time. Contact us to discuss which routine best fits your hair care goals.
What's included in a wash?
Our Signature Wash includes a personalized scalp analysis, deep cleansing treatment, conditioning, and styling. Each wash is tailored to your hair's specific needs.
Can membership be paused?
Yes, memberships can be paused for up to 3 months. Please reach out to our team to discuss your needs.